Looking for:

Free up space for Windows updates

Click here to Download

The more you tell us the more we can help. Didn’t match my screen. Start here. Learn more.


Windows Update Troubleshooter


All Windows 10 editions are available when you select Windows 10, except for Enterprise edition. Follow these steps to create installation media USB flash drive or DVD you can use to install a new copy of Windows 10, perform a clean installation, or reinstall Windows If you have Office or earlier and choose to perform a clean install of Windows 10, you will need to locate your Office product key.

For tips on locating your product key, check Find your Office product key or Enter the product key for your Office program. Select the language, edition, and architecture bit or bit for Windows After completing the steps to install Windows 10, please check that you have all the necessary device drivers installed. Note: Drivers for Surface devices may be found on the Download drivers and firmware for Surface page. To open a boot menu or change the boot order, you’ll typically need to press a key such as F2, F12, Delete, or Esc immediately after you turn on your PC.

For instructions on accessing the boot menu or changing the boot order for your PC, check the documentation that came with your PC or go to the manufacturer’s website. If changing the boot menu or order doesn’t work, and your PC immediately boots into the OS you want to replace, it is possible the PC had not fully shut down.

To ensure the PC fully shuts down, select the power button on the sign-in screen or on the Start menu and select Shut down. If you downloaded an ISO file for Windows 10, the file is saved locally at the location you selected. If you have a third-party DVD burning program installed on your computer that you prefer to use for creating the installation DVD, that program might open by going to the location where the file is saved and double-clicking the ISO file, or right-click the ISO file, select Open with and choose your preferred DVD burning software.

Right-click the ISO file and select Properties. Then right-click the ISO file and select Burn disc image. This will perform an upgrade of your current operating system to Windows Crna Gora – Srpski. Danmark – Dansk. Deutschland – Deutsch. Eesti – Eesti. Hrvatska – Hrvatski. India – English.

Indonesia Bahasa – Bahasa. Ireland – English. Italia – Italiano. When new hard drive installed, everything reverted back and I tried to increase font as I simply cannot read it, I tried to fix mouse cursor to scroll less lines and cannot.

These are 2 of the 1, problems. We need out computers! Jeez Louise what is wrong with microsoft. There are no other choices for a simple user like me. This is a question for anti-trust laws. Except screw with the little people. This is without the rats. The March Windows 10 updates has disabled the Background Scrolling feature.

Any ideas, maybe someone struggled the same? These March updates have my Lenovo IdeaPad5 freezing up on a random basis and several times a day. I have tries uninstalling updates and using restore points but nothing to date has worked. Today, my saved Restore Points have all vanished. Like microscopic. Way less than 8pt. I know how to increase display font size, mouse pointer size, etc. But there is NO option to correct the dropdown menu issue.

My USB mouse and keyboard are not longer working on my laptop after the Windows update last night. Worked OK yesterday, but Windows 10 updated this morning. It does work using an external USB lead, all data intact. Please try if you can or if computers lets you to back up!!!!! There are many solutions for win 10 but some may not work due to mircosoft needs to resolve.

If in doubt Youtube!!!!! Click to download a newer version of Windows 10 to stay supported. And my version of Windows came with my laptop. My game app IWon is fine. Web sites also have text in white boxes. Uninstalled and installed the up date several times, same prob. I have run a dx on just about everything I can find including the graphics card…zero problems found. Same happened to me yesterday. After several hours of looping and rebooting via USB failed I took it to a PC repair shop and raised a support ticket with Microsoft to claim compensation.

Anyone else experience this with the latest update? After rebooting all desktop files and icons as well as taskbar icons were gone. As if with a new installation of windows. It is as if a side account was created on my pc. No files whatsoever in my documents, download. Upon rebooting and signing in again with my pin it still was the same. Then I decided to sign in using my password and low and behold…back to normal.

Going to restart again and see if the pin brings me back to my original desktop. Mouse cursor is visible on a blank, dark blue screen.

Any suggesteions would be appreciated. Hi, I update my windows pavilion just like 3 days ago and it has been hanging since. My boss and I both, after the March 12 updates were installed, are unable to use Google chrome When you click on it, nothing happens, and eventually you get a message about being unresponsive. This forces me to use Edge or Firefox. I refuse to use IE. I sort of wonder whether this was intentional! I installed the latest Windows 10 update two days ago, a total disaster, at first it kept telling me I was done doing the update, then there were mysteriously more updates the following day.

Also deleted the admittedly crap Microsoft Flight Simulator , which I gave up using four months ago due to how horrible it is, a whole other story. I cannot stand Microsoft, and Windows 10 never worked very well, in my opinion.

But these updates are even worse. It even deleted my desktop wallpaper and such. No idea what is going on. I hate being beholden to some megacorp.

An evil monopoly is just that. You pay for the license to run it on your rig. You own your physical rig. The only way to make page active again is to click on another page then go back. Seriously weird andannoying.

I just turned on my laptop for the first time in a few days. It had 3 updates needed so I hit the install. How do I fix this? Hey guys and gals. Maybe we should all file a class action lawsuit against Microsoft. Since the start of February all updates other then Net Framework and Windows Defender cause Edge to crash Firefox works not only does it crash but its frozen in the 8 seconds it stays open with the Restore Last Page tab open.

Windows Update crashes also but Programs and Features works and I can remove the update then hide it with wushowhide. These 4 I know for sure cause these problems: Windows I have not had any of the freeze while updating problems. Microsoft Windows 10 Professional x64 Build Same with my desktop. Suddenly would freeze and unable to do anything.

Hopefully it would restore back to normal. Managed to repeat update install after rebooting, using Update Settings. Friday 12th March Still freezing at random intervals though less frequent than yesterday. I have to cold reboot to clear the Hang. Windows update overnight now hoverover text not working — a blank speach bubble appears but no text, have to click through to site to read. Irritating and time consuming. Everything is wonky!!

How can I fix this??? It shut down and will not work. Not even a factory reset would restore it. With my headphones listening to something, it randomnly cuts off and im needing to restart constantly.

Any suggestions would be greatly appreciated! Mouse cursor slowed to the point of being unusable. Keyboard also decided to stop working.

Uninstalled both updates and fixed the problem. Second one. It is off line again. Plus all kinds of messages cannot find folder, cannot delete, cannot cannot cannot. It is ridiculous. Then when I want to uninstall a program using the Control patter I got a cannot message there too so had to do a manual delete. I think you owe me a laptop and a printer.

Switched on pc today So going to create a boot drive and reimage the pc. What a nightmare. Win 10 is a joke! I swear they do do this to make money, so people call in to pay Microsoft to pay crap they broke.

Worked great for a couple months and my computer worked flawlessly!! Latest Windows 10 caused my pc black screen and no normal start at all.

Cannot get into login screen at all.. Windows disappear when move mouse towards them — always been too sensitive but now renders performance almost useless for multitasking. Their latest update crashed my pc. I had to remove power and restart, then windows removed the update. Today, everything attached to my taskbar is acting wonky. I have no clock. The date has randomly disappeared either partially or fully. At that point it will stop displaying the names of the apps and instead show snippets of whatever text lays on the screen below the slide-up window!

Thus far these are merely minor annoyances, and I can live without all of that functionality; but it makes one wonder what lays beneath the obvious flaws? And that company continues to grow, despite the fact that THIS is the stuff they churn out? I have two laptops with Windows I have had cursor problems with both of them especially playing Windows Store Solitaire and Classic Word…the cursor locks up often.

Could this be causing the lock up in downloaded games from Microsoft store? What else could be causing the cursor to lock or be erratic during playing these two games? I had a big update yesterday 4th Feb, and another one a day later. The 2nd one has killed my internet on my pc. Can still access internet on my TV. I spoke to my ISP, and they ran me through a few things, something about the ip. Accessing the modem on the computer works intermittently, but results are the same..

Acer laptop will not reboot following latest patch. I usually uninstall the faulty update and wait until bugs have been ironed out before allowing it to install again. Additionally the email address I used when it was set up is no longer operative. Windows Explorer has been crashing for me and causing programs to fail to load or shut down, check in task mgr and see if it as running or crashed, if so restart windows explorer.

My laptop was able to boot but I can not launch anything windows related. I cant launch file explorer or even windows start menu so I cant access the logout or restart button or get into settings. Later i found out that a new update has arrived and as usual the system hangs. Most recent update affects my screen. Once it goes to sleep you cannot wake it up and have to power reset to regain access.

Same here but all you can really do is wait for microsoft to fix this, you can try to remove graphical driver but you will need to use DDU in safe mode and for me now its just turns off but press win key and p gets it back.

Was totally locked out of my computer until I got around it by restoring to before the update. The problem is it covers a part of any active window which is not nice. My PC went from humming to close to a snail instantly. Programs take ages to open, simple webpages freeze. Its a nightmare. I have never had knock on wood.. This runs the various computers I have had too. Nothing, nodda, zero problems. This appears to be to tech savvy users only.

I know quite a lot of people with Windows 10 and they can barely turn a computer on or know enough to make it work for what they want. I have never heard any of them complain about any update either. So this leads me to believe that the complainers want everything perfect and I have news for you nothing is ever perfect. I have been lucky enough not to have any problems.

They want all the bells and whistles and a perfect computer. There have been many times that I installed a software that messed up my computer.

He proceeded to tell me about this one computer and the trouble it was having. I asked him if he ran the usual software that might help in locating the problem. The problem I had was it was a pirated copy he had.

If anyone he did computer work for got caught with an illegal operating system, WOW. Like I said I know a bit about computers but nobody I know has had a problem where they needed help. In actuality people ask me more about cell phones which I look at but do NOT have one myself. Windows havent been able to install almost single update since I 1st purchased their own brand Windows surface machine..

They are required for me to let them to take over the reigns of the operating system updates… and yet they cant even do the job. Everything I try to do in the horrible microsoft abortion called windows 10 gives me fits. Does anybody have a fix that actually works???? Microsoft changed my icons to have little clouds in the left hand corner breaking ALL the links to my icons.

Gee thanks Windows—I want my icons back!!!! Caused me to lose file. Seriously—if windows is going to force an update—then it needs to be flawless in determining if the computer is working already!

So frustrating. My pc is so slow to boot up and then freezes up between applications and I get the windows not responding and the rotating blue circle forever it seems. If updates are this problematical, give us the option to not install it. I tried to boot windows from a usb key boot loader, but no luck.

Any ideas what to do to get my computer working again? My lenovo is literally jumpy! OMG I try to click on anything and it opens up a different window! My PC has almost completely frozen. Everything keeps freezing up over the past few weeks! Nothing helps. Since the Sunday November 15th update my HP laptop is useless.

All of my settings are gone. I thought my files were, too. I really panicked and had to look hard for them. They have been relocated. I personalize my screen and the next day it has reverted to a classic Windows screen. I can no longer print from the laptop to my printer. I am VERY upset!!!. This update is a disaster. It needs to be undone. Windows 10 is not fit to be called an Operating System for business laptop or PC use. Microsoft had no common sense, they should have ironed out the minor bugs with Win7.

If everyone reverted back to Win7 if they cannot handle Linux! I actually now have time to use them as productive devices, instead of having to fix Win10 issues all the time. All you need is a good antivirus installed and block the small amount of CEIP it may run. Now I am Cortana free, MS spyware free, problem free…. I will indicate what line 10 should say with symbols.

Somehow this editor keeps deleting from my line Windows 10 updated last night switched on tonight after 20 minutes of a circle going round I got to the login screen only to followed by a black screen and I cant get past it!

I have switched it off forced and restarted still the same so switched it off and walked away. I am SO glad I use a dual boot with Linux and only use w10 when I need to becase it is just absolute rubbish! Never seen that happen before. Any ideas on what caused that?

I have windows 10 version , 1 year 6 months no problem. Would it be wise to actually un-plug my desktop to discharge the capacitors. After the latest up-date, it will not recognize my 2nd monitor which worked like a champ until the update of Oct 7 or so. It always tells me I have the latest driver. Microsoft really screwed us all over this time. What the hell did they do last night? Slower than ME. I would love 7 right now.

I am done with windows. After August windows 10 update which totally crashed my computer, I am going with Apple now. More money, but less aggravation. Windows 10 is worse than Vista. My Toshiba Laptop running Windows 8. I had no restore points to remove the update. My desktop with Windows 10 was not affected following the last update. I cleared all caches, deleted many of my emails Outlook repeated froze the laptop and had to power off to restart.

No improvement. I expect Microsoft might be deliberateiy sabotaging operating systems to sell more products. Yesterday, twice in a row which has never happened. Anyone else with this problem? Microsoft could give us all a free version of windows 8. I needed a new laptop and was forced to buy with windows I have four windows 7 in my house and one windows 8.

Windows 7 is our go to. I miss the old days. What is going on? Has anyone else experienced this? Everything is slow, typing is slow usually a word or two behind what is being typed mouse is slow have to click times to get it to open and then opening anything takes secs to register it is opening. Just writing this took longer than it should waiting for the words to catch up. I have a Lenovo Yoga which was working perfectly at the weekend. Any thoughts would be really appreciated.

This totally sucks. I was playing Rainbow Six Siege a while ago and it randomly closed. Maybe on Monday I can find a solution? I was up until 2 am this morning trying every fix suggested on the Internet- using my cell phone that remained connected to my home WiFi, and now? The Surfacd WiFi just mysteriously started. Just dont get it. My laptop had Win 10 installed when I bought it 2 yr ago.

In Jan came update attempts which failed. In Feb came a new window re. Updates which I kept putting off until later. A few days ago the update window from hell finally caught me asleep and installed itself without my authorization. Attempts to fix the issue with the compatability troublemaker consistently yielded an error window. I found a backdoor into the compatability troublemaker that actually attempted to fix the issue — said it did and I should try it — I did that a few times and then tried hopefully to run the games all to no solution — still no action.

I downloaded the repair tool suggested above — restoro. I happened to run McAfee AV which then reported numerous files in restoro that needed quarantine, so I uninstalled that. I can relate but on a separate level. You have problems with the display changing while I have problems with my computer not remembering my login information.

It changes whenever I restart my computer. Microsoft is really starting to piss me off too. I hope you get yours figured out. I am so fed up with Microsoft I could scream! Since the last update, I have to login to my MS account, into my Bing account, re-do my search settings, and sign into my Disqus account every time I restart my computer. This is infuriating. I am fed up with MS updates. How frustrating. After the late February update my display desktop is a pale blue and the fonts are all over the place in size.

Mostly smaller. The same thing is happening on two desktops in my house, one is a Intel I5 on a Gigabyte mother board and the other is an AMD on a Asus mother board. LOLL haha… really any suprise.. Hi, I did a forced windows update on thursday 13 feb … next morning computer shuts down on start up… sometimes shuts down just after entering passwpassword and sometimes a minute or 2 after windows opens home screen… ddid try and restart in safe mode which did work for a longer period of time… Very frustrating as this is a business computer and it is costing me time… Does anyone know of a reason or have a fix for this yet???

A subscription to make the most of your time. Try one month free. Was this information helpful? Yes No. Any other feedback? The more you tell us, the more we can help.